Best Online Rates Guarantee

Found a lower rate? We’ll give you an additional 5 euro cut off from the price..

Here's how it works

Your reservation must be made on Phoeniciahotels.ro and claim must be validated by our team.
The Best Rates Guarantee does not apply to the following rate types:

• Qualified discount rates available to members of special programs or associations;
• Special "exclusive offers" or "online coupons" or email solicitations not intended for the general public;
• Rates not publicly available, such as negotiated Group or Corporate rates; including group extend-the-stay rates;
• Any other unpublished or private rates or sites requiring login.

Comparison Rates

The Comparison Rate must be found on a website available to be booked by the general public other than Phoeniciahotels.ro, within 24 hours of booking your hotel room.
The Comparison Rate must be for the same hotel, same reservation date(s), same room type (i.e. room size and amenities), same number of guests, same currency as the Phoeniciahotels.ro confirmation email, and the same advance payment and refund policies and restrictions must apply.

If your reservation meets these criteria, let us know.